I have been using Staples for my printing needs for at least 4 years now. As long as Morgan is working in the Copy Center, Staples on Riverstone will continue to get my business!
15 minute wait for a stamp. Four more people in line and one poor girl behind the usps/copy counter, three employees behind the check out counter and the phone is ringing quite frequently. Granted the employees may not be cross trained to help in the copy center it's speaks volumes of the management and it's a waist of our time.
She offers ideas and often cleans up my ideas with something creative.
She is so knowledgeable and never gets flustered with me (at least it doesn't show :-)
Great service
It is rare to see a representative that makes you feel like SHE is working for you, not some faceless company. Staples should be proud to have an employee like Morgan that makes people like me only come in on the days she's working because she really does care about my product. Well done!
Went in to have copies of my artwork. The girl working behind counter was pleasant, but did not know how to reduce artwork properly do she had to scan each one in. Once scanned no one knew how to use Publisher to reduce scans for greeting cards. We had wited a long time while the girl finished a copy job for an employee, and while we waited each of the self serve copiers stopped working and guess what?? The girl working there did not know how to fix them. The store was closing so I was told I should come back on Monday (this was a Saturday) I was charged .50 for each scan and told they would email them to me. I never received them. I called on Monday and asked to have them resent and never received them. Lost my money and my time
I needed 1 copy on a Sunday evening. The copy person was just sitting there. Imagine my surprise when there is a 30% "express" fee because I didn't wait a day. I looked at my receipts from OD/OMax from the middle of a busy day and there's no fee. No more Staples for me.
Staples is a US Electronics Store based in Canton, Georgia. Staples is located at 108 Riverstone Pkwy, Canton, GA 30114, USA.
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