The wait was absolutely horrible. For some reason, despite it being a Sunday, they had maybe three people running tables and they truly were doing their best. They need more staffing for sure (I was there well over an hour and a half, the hour and fifteen minutes was the wait) The food was ok, nothing terrible but I wont be rushing back
Came in around 6 on a Sunday. Surprisingly not busy at all and greeter didn't greet us, Sat us down and we waited for 20 minutes (not exaggerating) before we flagged down the greeter to get us a waiter. Told us the girl was "new" and she'll get somebody. After seating the rest of her people, she told us that a waiter would be out. A guy came out to the table beside us, who was sat 10 minutes after us and got their order. We walked out and was told "sorry." Went to O'Charley's, it was great!
Our server Paula was to busy at the bar to take care of customers. My wife ordered a medium rare 8 oz sirloin steak and revieved a medium well steak. Paula when available took it to fix it and came back with well done steak we wasn't going to sit and wait any longer for cook to get it right so had to cover in steak sauce to eat it. Wasn't looking for discount but did receive quick apology. When we are in this area we usually eat here but will probably make different choice next time thank you God bless
The waitress did her job very well and was very sweet. The problem I had was that I ordered 2 ALL YOU CAN EAT entrees for $10.99 each. When I ordered my refill, my waitress put the order in and then the manager of the store (currently bald with a beard and a blue button up shirt) literally screamed at her for doing her job and told her to bring out 3 tenders at a time and only bring fries when we asked...... when I order all you can eat, I expect a full entree after I eat my first one. Smh, this place gets worse and worse every time. ): I used to love this place, but even after a few years, it is still nothing like it use to be.
Our experience was mostly good. Food was great after returning the first round of sweet potato fries that were burnt. Second round was perfect. Waitress was less than satisfactory by not checking on water refills and completely ignoring one of our glasses. Our finished plates sat in front of us while our empty handed waitress, making numerous trips past us, made no attempt to remove for over a half hour. My tip was suggestive of the service....only 15%, whereas I usually tip closer to 25% for really good service. Upon leaving we noticed several other tables had dirty plates on the table after people had left. Is this common practice? I think not...Applebee's management needs to go over proper service with staff...
Applebee S Neighborhood Grill Bar is a US Restaurant based in Canton, Georgia. Applebee S Neighborhood Grill Bar is located at 1421 Riverstone Pkwy, Canton, GA 30114, USA.
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